Hariz Rosli Growth & Commercial Strategy

Building Growth Across Corporate Giants & High‑Performing SMEs.

Portrait of Hariz Rosli

Experience spanning a RM100M-scale regional business at a listed ICT group, a major property developer, and established businesses doing RM5M–RM10M in monthly sales.

From commercial strategy and market expansion to customer acquisition, digital transformation and performance optimisation, I lead teams and initiatives designed to deliver measurable business growth.

I Don’t Just Run Campaigns. I Lead Teams That Drive Business Growth.
  • Commercial Strategy
  • Revenue Growth
  • Business Transformation
  • Market Expansion
  • Performance Marketing
  • E-commerce Growth
  • Founder & Principal AdvisorDatai Network
  • Chief Marketing OfficerBrain Story Sdn. Bhd. (OCOC)
  • Accredited TrainerHRD Corp

Executive Track Record

Five figures from the businesses I have worked in. Scale shows the size of the business. Results show what my teams delivered.

Scale of business

The size of the business I led initiatives in. Not revenue I generated.

  • RM100M1 Regional business scale

    Led Northern Region commercial initiatives for a business operating at RM100M-scale annual revenue.

    Mesiniaga Berhad
  • RM5M–RM10M2 Monthly sales scale

    Led growth and commercial teams supporting established businesses operating at RM5M–RM10M in monthly sales.

    High-revenue businesses. Names withheld.

Results delivered with my teams3

  • 10x Distribution network growth

    Expanded the distributor network from 50 to 500 within nine months.

    Tevo Creations (BerryC)
  • 53,030 New customers acquired

    Acquired 53,030 new customers within six months, with reported customer LTV of RM178.20.

    Tevo Creations
  • +54% Group sales growth

    Reported sales growth across three group companies.

    Juman Worldwide Resources

Basis of figures

  1. RM100M is the approximate annual revenue of the Northern Region business during my time as Senior Marketing Manager. It describes the scale of the business, and is not revenue attributed to me or my team.
  2. RM5M–RM10M is the monthly sales range of businesses my teams supported. Names are withheld for confidentiality.
  3. Results are team outcomes, as reported by each company at the time.

Beyond Revenue. Measurable Business Outcomes.

The efficiency, retention and partnership results behind the headline figures.

  • −35%Marketing cost

    Reduced marketing expenditure in a year when sales grew 50% year on year.

    Juman Worldwide Resources
  • −53%Cost per account

    Reduced cost per account while maintaining acquisition volume.

    Fitlion Malaysia
  • 6.66xAds ROI

    Reported TikTok Shop advertising return for a managed account. LIVE campaigns returned 6.97x.

    Health F&B brand, July 2026
  • 500+Pharmacy partnerships

    Expanded the B2B pharmacy partnership network within nine months.

    Tevo Creations (BerryC)
  • +28%Customer retention

    Improved retention through weekly retention campaigns and reactivation of dormant customers.

    Juman Worldwide Resources
  • 27%Revenue from a new niche

    A newly identified niche market contributed 27% of sales revenue.

    Fitlion Malaysia

Experience Across Three Commercial Environments

Listed groups, high-revenue businesses and growing SMEs move at different speeds. The work underneath is the same: the offer, the funnel, the team and the numbers.

  • Since 2007In marketing, sales and content. Full time in the market since 2014.
  • 100+SME brands supported through advisory, training and system builds.
  • 7 marketsMalaysia, Singapore, Indonesia, Thailand, Australia, United Kingdom and United States.
  • Roles heldChief Marketing Officer, Senior Marketing Manager and Senior Manager.

Corporate-Scale Experience

Mesiniaga Berhad. Sime Darby Property.

As Senior Marketing Manager at Mesiniaga Berhad, a public-listed ICT group, I led commercial initiatives for the Northern Region, a business operating at RM100M-scale annual revenue. At Sime Darby Property, I served as Senior Manager.

Corporate work runs on stakeholder coordination, structured execution and commercial discipline. It is where I learned to lead teams inside a larger system.

High-Revenue Business Growth

Businesses at RM5M–RM10M in monthly sales.

I have led growth and commercial teams supporting established businesses at this scale. Names are withheld for confidentiality.

Here the work is revenue-driven. Customer acquisition has to grow without margin leaking, and the systems have to scale as fast as the sales.

Measurable Growth Execution

Named cases, with numbers.

A distributor network grown from 50 to 500. 53,030 new customers in six months. Sales up 54% across three group companies. Cost per account down 53%. A 6.66x return on TikTok Shop advertising.

Each case states the role I held, what my team did and the numbers that moved. See the case studies

Industries: e-commerce, FMCG, health and supplements, beauty and skincare, fashion, F&B, B2B, SaaS, ICT, property, travel, insurance and OEM manufacturing.

Case Studies

Five engagements, with numbers. The two most recent show the work in detail.

Health F&B brand. Fractional CMO, 2025 to present.

Live commerce and TikTok Shop growth

The brand had sales, but GMV was flat. The team ran live sessions and content every day, yet no one could say which channel was profitable. Ad spend was rising without guardrails. A database of 15,000+ existing customers was untouched. Daily reports existed, but there was no weekly rhythm and no owner for each number.

+10.18%
Monthly GMV
+16.00%
LIVE channel, own account
6.66x / 6.97x
Overall ads ROI / LIVE campaign ROI
+14.04%
New customers. New followers +42.56%
−19.54%
Refunds

Once GMV is broken down by channel and source, it is clear where to add budget and where to stop. Without that breakdown, everyone is guessing with confidence.

What we did
  • Audited 13 months of TikTok Shop settlement data and built a contribution margin model per SKU.
  • Broke GMV down by channel and source: LIVE seller, LIVE creator, video seller, video creator and product card. Each channel now carries its own target.
  • Built a daily KPI dashboard, wrote SOPs for 8 roles, and restructured the team into two units: Marketing Growth and Customer Growth.
  • Set a reporting rhythm: a daily report at 10am and a 75-minute weekly growth meeting. The lead metric moved from blended ROAS to cost per new customer.

Wellness and aromatherapy brand. Growth Advisor, 2026.

CRM and customer reactivation

The client was sending chat blasts to its TikTok Shop database without structure. Every message went to everyone, copy was written by feel, and no one tracked which segment was worth the spend.

RM19,360
GMV from 840,316 messages, 681 orders, 10 blasts
10x
Best segment RM79.93 against RM7.58 per 1,000 messages
4x to 5x
Symptom-first hook against offer-first (1.48–1.67% against 0.32–0.36%)
1.5 to 1.6
Orders per customer with tiered bundles, against 1.12–1.16 with a flat discount

Vouchers pull claims, not orders. Sales came from copy that opened with the customer’s problem, sent to the right segment.

What we did
  • Built a CRM tracker with fixed columns: week, date, content, segment, recipients sent, read, converted, orders, GMV and vouchers claimed.
  • Tested 9 separate segments, including repeat, lapsed, recent, existing active followers and potential LIVE customers.
  • Ran a controlled test of two hook types: symptom-first against offer-first.
  • Measured every blast on GMV per 1,000 messages sent, not on open rate.

Tevo Creations (BerryC). Senior Marketing Manager.

Distributor network scale

50 → 500distributors in nine months

Led an influencer strategy built for the Malay market, an onboarding system and content support for new distributors, and a retail entry through B2B pharmacies.

500+ B2B pharmacy partnerships in nine months. 0 → 53,030 customers in six months, with LTV of RM178.20.

Juman Worldwide Resources. Chief Marketing Officer.

P&L turnaround

+50% / −35%sales up, marketing cost down (YoY)

Led CPA optimisation across paid channels, a weekly retention campaign that ran without a break, reactivation of the dormant database, and held the P&L for all three group companies.

Retention +28%. Sales across three group companies +54%.

Fitlion Malaysia. Senior Manager.

Acquisition efficiency

−53%cost per account, volume maintained

Used market intelligence to find an untouched niche, rebuilt the acquisition strategy around it, and raised the value of existing accounts.

The new niche contributed 27% of sales revenue. 6% company growth in a year.

Brand & Client Portfolio

Since 2014, most of my work has sat behind the brand. The names are the ones people know. My work is in the systems and teams behind them.

Corporate, enterprise and platform

  • Mesiniaga BerhadPublic-listed ICT. Senior Marketing Manager.
  • Sime Darby PropertyProperty and development. Senior Manager.
  • CodashopDigital top-up and payment platform. Chief Marketing Officer.
  • CitrixEnterprise software. Marketing Manager, B2B demand generation.
  • TravelokaOnline travel platform. Marketing Manager.
  • PolicyStreetInsurtech. Digital Marketing Manager.
  • AS White GlobalOffshore staffing and BPO, HQ Sydney. Operations across 4 countries.
  • Exabytes GroupWeb hosting and cloud. Digital marketing, Singapore market entry.

FMCG, supplements, retail and agency

  • Tevo Creations (BerryC)Supplements. Senior Marketing Manager.
  • TEVO AutoAutomotive care. Influencer marketing and distributor development.
  • HAUS CosmeticsCosmetics. Chief Marketing Officer.
  • Juman Worldwide ResourcesMulti-company group. Chief Marketing Officer.
  • Fitlion MalaysiaHealth and fitness. Senior Manager.
  • GIMmedia Sdn BhdAgency and MCN. Partner from the setup stage.

At GIMmedia, I started with 2 live hosts and 1 studio and stayed until the operation was large enough to hire its own General Manager. Today GIMmedia is a TikTok Top MCN and Top TSP (GIMTotal), a Shopee Top MCN and a Lazada Enabler.

TikTok Shop and live commerce, behind the scenes

  • 20brands and accounts, across 7 categories
  • Health & supplements3 brands
  • Beauty & skincare5 brands
  • Wellness & traditional3 brands
  • Fashion & modest wear3 brands
  • F&B3 brands
  • Property & real estate1 team
  • Corporate, group & media2 accounts

From new accounts to brands whose GMV has passed the million-ringgit mark. Names are not listed here for consent and confidentiality reasons. They can be discussed in session.

OEM and manufacturing

I work directly with OEM factories in F&B (coconut milk and coconut products) and in cosmetics and skincare. Pricing, margin and bundle structure have to start from real cost, not from the price that looks good in Seller Center.

Own media and digital assets

profhariz.com is a business and product review portal. It has been live since 2010 and is still active, with its own advertising page and brand reviews for clients. I also built several other large blogs from zero to traffic and revenue, then sold them.

How I Work

Three fundamentals, built at the same time. When only one is strong, the business does not last.

  • Sales

    Offer, pricing, follow-up, pipeline and closing. The numbers that reach the bank.

    Offer structure, product pricing, bundle design, CRM segmentation, reactivation campaigns, distributor and B2B networks.

  • Marketing

    Traffic, content and conversion. The numbers that bring people in.

    TikTok Shop and Shopee growth, live commerce, ads management, content direction, KOL and affiliate management, SEO and the publisher side, funnel design.

  • System

    SOPs, KPIs, dashboards and reporting rhythm. The part that keeps everything running without the owner.

    Role-based SOPs, KPI dashboards, daily logs, weekly reviews, escalation rules, P&L models and performance trackers.

The Revenue Engine

Every engagement runs on the same five steps. No project starts at step three.

  1. Audit

    Find the revenue leak.

    You get an audit report: where money is lost, and how much.

  2. Build

    Funnel, CRM and KPIs.

    You get a funnel, trackers and a KPI dashboard that are ready to use.

  3. Train

    Align the execution team.

    You get role-based SOPs, and a team that knows what to do without waiting for instructions.

  4. Monitor

    Review the numbers weekly.

    You get a daily and weekly reporting rhythm, with a named owner.

  5. Scale

    Grow what works.

    Budget moves to the channels that are proven, not the ones that are loudest.

Six operating principles

Each area has a written SOP, with a version and a review date. Open any of them to read the principle behind it.

Live hosts and live commerce

No live session starts before the content quota is met. Every session has a layered offer structure set in advance, and the post-mortem happens the same day. Each host has an individual P&L: GMV less ads, payout, product cost and platform fees.

Ads management, GMV Max and TTAM

No diagnosis, no scaling. High visitors with low conversion is not a traffic problem. Creatives are chosen on ROI data, there is a written kill switch and a weekly benchmark per account, and Seller Center fees are reviewed every month.

Product pricing and offer structure

Contribution margin is built per SKU from real settlement data. Every promotion has its own P&L before launch. AOV is raised through bundle structure, not by cutting margin with discounts.

Affiliates and publishers

I have been an affiliate since 2010, so I know how creators think. Affiliates stop promoting when stock runs out without notice, commission is paid late, or the brand provides no content material. Low commission is not the only reason.

BPO and offshore teams

Remote teams work when there are written SOPs, clear KPIs and a fixed reporting rhythm. They do not work just because people are diligent. For an SME, this means a functioning team without renting an office or carrying full headcount.

Governance and escalation

Every account is reviewed weekly on the same set of metrics, and every issue has a named owner and a date. When the problem is scope and not ads, I write that in the report.

When I am not sure, I say I am not sure.

Career

  1. 2007Entered marketing, sales and content.
  2. 2009Started my own service practice: websites, marketing services, design, content and ads.
  3. 2010Affiliate marketer and blogger. Built profhariz.com and several large blogs that were later sold.
  4. 2014Moved into the market full time, in corporate and agency roles across ICT, insurtech, FMCG, supplements and property.
  5. NowDatai Network, a revenue systems advisory for SMEs. Concurrently Chief Marketing Officer at Brain Story (OCOC).

I did not arrive when TikTok Shop took off. I have been selling online since the days of blogs, affiliate links and Google Ads, before the yellow basket.

Certifications

  • HRD Corp Accredited Trainer
  • Meta Facebook Blueprint eLearning
  • OpenAI Applied AI Foundations; Agents & Workflows
  • Microsoft AI Transformation Leader; AI Business Professional
  • Google Cloud Generative AI Leader
  • AMA PCM, Digital Management
  • HubSpot Content Marketing
  • Moz Academy SEO Training
  • Hootsuite Social Marketing
  • Adobe Certified Expert
  • Google Search, Display, Mobile, Video & Shopping Advertising; Digital Sales; AdWords Fundamental; Analytics

Work With Me

Every engagement starts with a paid diagnostic session. There are no free consultations, and fees are shared on enquiry. Training and coaching are claimable under the HRD Corp scheme.

Advisory

  • Strategic Growth ReviewStart here

    A one-hour, 1-to-1 session on Zoom. A direct diagnosis on your numbers. You leave with three prioritised actions on one page.

    For founders who want to know where the money is leaking.

    Enquire
  • Growth Sprint

    Two Zoom sessions, a full audit, a 30-day plan with owners and deadlines, and 30 days of WhatsApp support.

    For founders with a team who want to execute in-house.

    Enquire
  • Coaching Pack

    Two two-hour sessions in a month for your team of up to five people, including hands-on setup for one topic.

    For teams that need training.

    Enquire
  • Fractional Growth Advisor

    Two strategy sessions a month on Zoom, WhatsApp support on working days, and a one-page sales report every month. Minimum three months.

    For founders who need a CMO or CGO without a full-time hire.

    Enquire

Programmes

  • Live Engine

    Consultation and setup for Instagram Live and Meta ads. I audit, set up, and train your team to run it.

    For brands opening a second sales channel.

    Enquire
  • TikTok Ads Management

    The Datai Network team sets up, monitors and optimises your TikTok Shop ads, in three packages by reporting frequency and depth of strategy.

    For TikTok Shop sellers without the time to manage ads.

    Enquire

Discuss Your Business Growth

Four lines about your business are enough to start. The form writes the WhatsApp message for you.

  1. Choose the engagement that fits where your business is now.

  2. Payment is 100% upfront. Your slot is locked once payment is received.

  3. The audit runs, and the report is delivered within the engagement’s timeline.

  4. Execution starts on The Revenue Engine, with an owner and a date for every action.

The message that will be sent

Hi Hariz, I would like to discuss the Strategic Growth Review. What is the next step?

Send on WhatsApp

Or WhatsApp directly: +6011-5000 5007

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Discuss Your Business Growth